• Lifetime Fitbod Membership FAQ! 

    What is a Fitbod Lifetime Membership?

    Fitbod’s Lifetime Membership includes unlimited logged workouts for life!!!

     

    Fitbod has created a limited amount of Lifetime Memberships for this holiday season! There are ONLY 1,000 of them, and they’re only available for purchase from Black Friday (11/25/22) to Cyber Monday (11/28/22) this year. 

     

    If You’re Interested, Please Review the FAQ Below:

    How much are Fitbod’s Lifetime Memberships?

    Lifetime Memberships are $359.99 and can be bought here:

    Lifetime Membership 

     

    Who can redeem a Fitbod Lifetime Membership?

    Anyone can take advantage of this offer!

    There is no redemption required. The lifetime automatically applies to the account after purchase.
     

     

    Can this purchase be transferred?

    No: After redemption, Lifetime Memberships are not transferrable. 

     

    Can I apply the cost of an already purchased subscription to a Lifetime Membership?

    No: The cost of an already purchased subscription cannot be refunded or applied to your Lifetime Membership. 

    Your Lifetime Membership automatically starts after the purchase 

     

    Will my monthly or yearly subscription continue to auto-renew?

    If your monthly or yearly subscription was purchased through iTunes or Google Play, you need to cancel its auto-renewal through your mobile device’s application store. 

    - For steps on how to cancel for iTunes, click here 

    - For steps on how to cancel for Google Play, click here 

     

    Can the purchase of a Lifetime Membership be canceled or refunded before or after redemption?

    No: Lifetime Memberships cannot be canceled or refunded after purchase. 

     

    Please, carefully consider whether or not this purchase is right for you and your fitness goals. There will be no exceptions.

     

    If I missed the deadline (11/28/22), can I still purchase a Lifetime Membership? 

    No: This is a limited-time offer. If you’re on the fence but want to be in-the-know, sign up here. If Fitbod proposes Lifetime Memberships again, we’ll notify the people on that list first. 

  • Can I transfer my Fitbod account from iOS to Android?

    Have you made or would like to make the switch from iOS to Android? In this article, you will find information that will help you make the switch easy.

    At this time, the Android and iOS versions of Fitbod are separate platforms and we do not support back and forth compatibility. What this means is they will not sync subscriptions or workout data automatically. Please view the options below to assist you with getting set up on Android.

     

    Table of Contents

    How to sync your workout data

    Your iOS account is associated with email/password

    Your iOS account is associated with Apple ID or Facebook

    Logging into your account on Android

    How to transfer your active subscription

     

    How to sync your workout data

    Your iOS account is associated with email/password

    If you originally signed up on iOS using your email/password, all you need to do is simply sign in with the same login credentials on your Android device. 

     

    Your iOS account is associated with Apple ID or Facebook

    If you originally signed up using Apple ID or Facebook, then you will need to unlink the account from your Fitbod account. In order to unlink your Apple ID or Facebook account, you must be logged in to Fitbod through that account on your iOS device, then follow the below steps:

    1. Open the Fitbod settings menu
    2. Tap on your email address (under Account)
    3. Select the button that says "Unlink"

    You will then be prompted to update your account with an email and password. Once this is done you can now sign into the Android version of the app using the new email and password you just created. When you sign into Android you will be prompted to migrate your workout data across simply select this option and the app will do the rest.

     

    Logging into your account on Android

    When you first log into Android from an account created on iOS you will be prompted to transfer your workout data across. After this initial transfer, your workouts will not sync between the platforms again. For example, completing a workout on iOS will not sync the workout to Android, and completing a workout on Android will not sync the workout to iOS.

    If you have multiple Your Gym profiles these will also not sync from iOS to Android as Android does not currently support this feature as of right now. To see what we are planning for our Android app and get more information about what features are coming, please visit our Plans for Android page.

     

    How to transfer your active subscription

    Currently, subscriptions you have signed up for through the App Store on iOS and those purchased through our website, including gift subscriptions purchased prior to creating your Android account will not transfer to Android automatically. If this is the case for you, please email us at support@fitbod.me

    The good news is we are working to change this so, in the future, no matter what device you use or platform you switch between you will have one account that syncs your workout and subscription across all platforms.

  • I paid for Elite but the app is still locked in trial mode. What do I do now?

    Don't worry! Try restoring your subscription which can be found in the Fitbod settings menu under the Account section.

    If that doesn't seem to work, we may have to manually update your subscription in our system which the Fitbod support team will be happy to do for you. To get this process going, please email our Support Team at finance@fitbod.me. Make sure to include the following info:

    • Full Name
    • Are you using iOS or Android?
    • Fitbod account email
    • Copy/screenshot of your subscription confirmation/receipt 

     

    Google Play Subscriptions

    If you have purchased a subscription through Google Play (through the Android app), you will need to open Fitbod to confirm the subscription purchase. The Google Play Store should redirect you to Fitbod automatically after your subscription purchase but in case that does not happen, please open Fitbod, log out of your account, and log back in.

    If you continue to not have access to your subscription, please email our Support Team at finance@fitbod.me. Make sure to include the following info:

    • Full Name
    • Android
    • Fitbod account email
    • Copy/screenshot of your subscription confirmation/receipt 
  • What is the difference between an Elite subscription purchased from within the app and the Fitbod website?

    There is no difference between App Store/Play Store subscriptions and subscriptions purchased through our website, both provide the same access to Fitbod. The only difference is the purchasing platform.

    If you're interested in viewing your subscription details, please use the following steps based on which platform your subscription was purchased on (through the iOS app, Android app, or our website).

     

    iOS

    For subscriptions that are purchased through the App Store, they will be attached to your Apple ID and displayed under Subscriptions in your iPhone Settings. To view this on your iPhone,

    1. Go to Settings > [Your Name] Apple ID, iCloud, iTunes & App Store > iTunes & App Store
    2. Select your Apple ID: email (top of the screen)
    3. Select View Apple ID
    4. Select Subscriptions

    Android

    For subscriptions that are purchased through the Play Store, they will be attached to your Google account and displayed under the Subscriptions list. To view this on your Android,

    1. Open the Google Play Store
    2. Check if you’re signed in to the correct Google Account
    3. Tap Menu > Subscriptions

    Website

    For subscriptions that are purchased through the Fitbod website, you will need to visit either of the following pages to view your subscription details:

    For iOS users - https://app.fitbod.me/

    For Android users - https://beta.fitbod.me/

     

  • Does Fitbod work for Family Sharing or Family Library?

    Apple and Google support Family Sharing/Family Library for apps (free and paid-up-front apps) and has recently started support for sharing subscriptions. However, we do not support the sharing of subscriptions at this time. 

    We are working towards a plan to support this in the future but for now, if you and your family members would like to use Fitbod, please email us at support@fitbod.me "Family Sharing" in the subject line for special offers.