If you are in the London time zone and may be encountering connectivity or syncing problems with the servers, such as difficulty loading workout history and results, the issue may stem from server categorization. The Fitbod servers were classified as mature content by certain service providers, resulting in automatic blocks due to their filtering of adult content. This classification was a misunderstanding, as Fitbod does not endorse any adult content. Efforts have been made to rectify this misunderstanding with our service provider.

A solution has been implemented; nonetheless, if you are still experiencing this issue, it may be attributable to certain mobile providers not updating their list of approved servers.

If you have EE, EE needs to refresh their information for servers that are considered to have adult content, you can change your parental control settings to view your Fitbod workout history and results. Please use this informational article as a guide. If you have a different provider, we recommend looking into how to update your settings to disable the content block.

***Important Note:

If you are not located in the EU and are unable to view your workout history and/or results please contact support at support@fitbod.me.

Yes! 

You can open and use Fitbod without an internet connection. We designed Fitbod to ensure you can continue your fitness routine/journey even in areas with poor to no connectivity, making us the most dynamic and versatile tool for you. You can generate workouts offline using a slightly lighter version of the algorithm. If you have a workout history, the app can suggest similar workouts to what you have done before. For new users, there are default workouts available. Once you finish and log a workout, your workout data will be saved locally on your device. When you're back online, the app will sync your workout data to Fitbod's database.

Important Note:

If you delete Fitbod from your device while your data is locally saved, that data might become deleted and will no longer be retrievable.

based on your fitness experience, you'll have access to different exercises and see different rates of muscle recovery. Everything is tailored to fit your unique fitness journey, making it an inviting and personalized experience for you.

Here is a list of key points that, I believe, are good indications that you should move up your Fitness Experience setting:

• You have used your current fitness experience setting for at least a couple of months 
• You have been consistently meeting or exceeding your workout goals, and your workouts are becoming easy
• When you've noticed significant improvements in your strength and/or endurance 
• Exercises in your workout are boring
• If you start to plateau and no longer see or feel the same level of progress
• When you feel confident and comfortable in your current fitness experience and want more challenging movements in your workouts 
• Your muscle recovery state isn't recovering as fast as you feel

If you have met at least 4 of the 5 key points above, it is a good time to move up in Fitness Experience!

Important Note: Remember to listen to your body and ensure you are not overtraining or risking injury when increasing the intensity of your workouts.

We emphasize your privacy, and Fitbod does not share or sell your data! Here is the user data we store: 

• Body Profile and Fitness Data: This includes data connected from Apple Health & Health Connect like Height, Weight, and Age, as well as various types of workout data, including logged activities, and activity duration. For iOS and Android users, Fitbod syncs with Apple Health & Health Connect, respectively, to read and write health data such as workouts, heart rate, and body measurements. This data is used to enhance workout recommendations and track your fitness progress.
• Workout Data: The app records details about each workout session, including the exercises performed, the sets, reps, and the weight used. This data in particular helps us personalize your recommended workouts.
• User Preferences and Settings: We store your selected fitness goals, fitness level, available equipment, and desired workout duration. This information is used to tailor your workout experience to meet your needs. 
• Account Information: Name, email address, etc.

Please see our Terms and Conditions and Privacy Policy for more information about what types of data we store.

Important Note:

Fitbod is compliant with the General Data Protection Regulation (GDPR), so deleting your account will delete all data associated with your Fitbod account. Deleting the app from your device will delete all locally saved data that is associated with Fitbod from your device. Deleting your account does not automatically cancel your subscription.

Related Resources: How to Delete Your Fitbod Account