To ensure uninterrupted service, all Fitbod subscriptions are renewed automatically, using the credit card on file. Standard and promotional subscriptions are billed in one payment at the time of purchase and renew at the end of the initial term.
You can cancel your subscription at any time, no questions asked. Fitbod’s cancel anytime policy means you can turn off the automatic renewal for your subscription whenever you’d like while keeping your Elite status until your next billing date. Payments are nonrefundable and there are no refunds or credits for partially used periods.
For instruction on how to cancel your subscription, please visit How to cancel your Elite subscription.
If you have additional questions about your subscription status, please Submit a Request form and our support team will be happy to assist you. Make sure to include your first name, last name, and your Fitbod account email within the email.
*Important Note: Deleting your account does not cancel your subscription! Please refer to the link above for instructions on how to cancel your auto-renewal subscription.