How to request for a refund

Table of Contents

iTunes/App Store subscriptions

Google Play Store subscriptions

Fitbod website subscriptions

For iTunes subscriptions

We, at Fitbod, do not have control over payments that occur through iTunes. Please contact Apple Support to request a refund. When you subscribe through the App Store, Apple handles your payment and your subscription directly through your Apple ID. Fitbod is unable to help with issuing a refund since payment information isn't processed by us. 

You can reach Apple Support by visiting Apple's Get Support (email or Live Chat), or phone at 800-692-7753 (7 days a week from 7am-11pm CT).

For Google Play subscriptions

Please contact Fitbod Support to request a refund at [e-mail]. Make sure to include your first name, last name, and your Fitbod account email. To help us locate your transaction quickly, please include a screenshot of your receipt to the request.

For Fitbod website subscriptions

Please contact Fitbod Support to request a refund at [e-mail]. Make sure to include your first name, last name, and your Fitbod account email within the email. To help us locate your transaction quickly, please include a screenshot of your receipt to the request.