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iTunes/App Store subscriptions
Google Play Store subscriptions
For iTunes subscriptions
We, at Fitbod, do not have control over payments that occur through iTunes. Please contact Apple Support to request a refund. When you subscribe through the App Store, Apple handles your payment and your subscription directly through your Apple ID. Fitbod is unable to help with issuing a refund since payment information isn't processed by us.
You can reach Apple Support by visiting Apple's Get Support (email or Live Chat), or phone at 800-692-7753 (7 days a week from 7am-11pm CT).
For Google Play subscriptions
Please contact Fitbod Support to request a refund at finance@fitbod.me. Make sure to include your first name, last name, and your Fitbod account email. To help us locate your transaction quickly, please include a screenshot of your receipt to the request.
For Fitbod website subscriptions
Please contact Fitbod Support to request a refund at finance@fitbod.me. Make sure to include your first name, last name, and your Fitbod account email within the email. To help us locate your transaction quickly, please include a screenshot of your receipt to the request.
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