If you are in the London time zone and may be encountering connectivity or syncing problems with the servers, such as difficulty loading workout history and results, the issue may stem from server categorization. The Fitbod servers were classified as mature content by certain service providers, resulting in automatic blocks due to their filtering of adult content. This classification was a misunderstanding, as Fitbod does not endorse any adult content. Efforts have been made to rectify this misunderstanding with our service provider.
A solution has been implemented; nonetheless, if you are still experiencing this issue, it may be attributable to certain mobile providers not updating their list of approved servers.
If you have EE, EE needs to refresh their information for servers that are considered to have adult content, you can change your parental control settings to view your Fitbod workout history and results. Please use this informational article as a guide. If you have a different provider, we recommend looking into how to update your settings to disable the content block.
***Important Note:
If you are not located in the EU and are unable to view your workout history and/or results please contact support at support@fitbod.me.