How to Sign Up & Log in

Table of Contents

Overview

Signing Up for Fitbod

On the Web

On Mobile (iOS & Android)

⚠️ An Important Note About Sign-in With Apple ID and Apple's Hide My Email Feature

Verifying Your Email Address

Why You Should Verify Your Email Address

How to Verify Your Email Address

Troubleshooting Email Verification Issues

Logging In to Fitbod

On the Web

On Mobile (iOS & Android)

Troubleshooting Login Issues

Overview

This guide walks you through the steps to sign up for Fitbod, log in to your account, and troubleshoot common login issues. Whether you're accessing Fitbod on the web or through the mobile app, this article provides clear instructions to help you get started quickly and efficiently.

Signing Up for Fitbod

Creating a Fitbod account is quick and easy. Follow these steps to get started:

On the Web

1. Visit Fitbod's website.
2. Select START NOW to begin the onboarding process.
3. Complete the onboarding process to personalize your workout program and experience.
4. Choose your preferred sign-up method:
   • Email & Password: Enter your email and create a password.
   • Sign in with Apple: Use your Apple ID for a seamless login.
   • Sign in with Google: Use your Google account to sign up.
   • Sign in with Facebook: Use your Facebook account to sign up.
5. Once signed up, you will be prompted to download the Fitbod mobile app.

On Mobile (iOS & Android)

1. Download the Fitbod app from the App Store or Google Play Store.
2. Open the app and tap Sign Up.
3. Follow the onboarding steps to set up your fitness preferences.
4. Choose your preferred sign-up method:
   • Email & Password: Enter your email and create a password.
   • Sign in with Apple: Use your Apple ID for a seamless login.
   • Sign in with Google: Use your Google account to sign up.
   • Sign in with Facebook: Use your Facebook account to sign up.
5. Once signed up, your first workout will be generated for you on the Workout tab.

An Important Note About Sign-in With Apple ID and Apple's Hide My Email Feature

If you signed up using Sign in with Apple and enabled Hide My Email, Apple generates a random email address (**********@privaterelay.appleid.com) that forwards messages to your real email. Be sure to use the same login method whenever you access Fitbod to avoid issues with duplicate accounts or login errors.

To check if you used this option to create your Fitbod account, please perform the following steps on your iOS device:

1. Go to the Settings app 
2. Select the Apple ID
3. Select Password & Security 
4. Select Apps Using Your Apple ID
5. Select Fitbod then This App Received 

Verifying Your Email Address

Why You Should Verify Your Email Address

Now that you can, you should! Verifying your email ensures a smoother experience with Fitbod by helping you:

• Maintain a single, consistent profile and avoid duplicate accounts.
• Keep your account secure from unauthorized access and protect your personal data.
• Get faster support, our Customer Support team can quickly assist with account-related issues when your email is verified.
• Stay informed with Weekly Workout Reports, product updates, and exclusive deals.

How to Verify Your Email Address

1. Check Your Email for a Verification Link
   • When you create a Fitbod account, you should receive an email requesting verification.
   • Open the email and click the "Verify Email Address" button.
2. Resend the Verification Email (If Needed)
   • If you did not receive the verification email:
     • Check your spam/junk folder to ensure it wasn’t filtered.
     • Resend the verification email:
       1. Open the Fitbod app.
       2. Go to the Log tab.
       3. Tap the Settings icon (top right).
       4. Look for the "Verify Your Email Address" option and follow the prompts to resend the email.
3. Verify Your Email via Web (If Applicable)
   • If you signed up via the Fitbod website, log in at app.fitbod.me.
   • Navigate to Your Account and check for a verification prompt.
4. Confirm Verification in the App
   • Once verified, the "Verify Your Account" message should disappear from the settings page.
   • If the message persists, try logging out and back in or restarting the app.
   • If you continue to experience issues, reach out to [e-mail] for further assistance.

• •  

Troubleshooting Email Verification Issues

• If the verification email is not arriving, you may have unsubscribed from Fitbod emails. Contact Fitbod Support at [e-mail] to request a manual verification email resend.
• If you entered the wrong email during sign-up, you may need to update your email address before verifying.

Logging In to Fitbod

If you already have a Fitbod account, follow these steps to log in:

On the Web

1. Go to Fitbod's website.

2. Enter your email and password or use Sign in with Apple, Google, or Facebook.

3. If you forgot your password, click Forgot Password? to reset it.

On Mobile (iOS & Android)

1. Open the Fitbod app.

2. Select Log In.

3. Enter your email and password or use Sign in with Apple, Google, or Facebook.

4. If you experience login issues, try resetting your password or check out the Recovering Your Fitbod Account Email Address article.

Troubleshooting Login Issues

If you are having trouble logging in, try the following solutions:

• Forgot Password? Reset it here.
• Using the Wrong Login Method? Ensure you are using the same method you signed up with (Email, Apple, or Google). If you're unsure of your original login method, please check out the Recovering Your Fitbod Account Email Address article.
• Duplicate Accounts? If you accidentally created multiple accounts, contact [e-mail] for assistance.