How to Update Your Account Information

In this article, we'll show step-by-step instructions so you can update your account information  

Table of Contents

Password Change

Password Reset

Update Email Address

Update First/Last Name

 

Password Change

Via the web browser

1. Sign in to your account @ app.fitbod.me
2. Click your email (in the top right corner)
3. Select Edit Profile
4. Type your current password and your new password into their appropriate fields
5. Save Profile Changes

*** Important Note: A password cannot be updated if your Fitbod account is linked via social accounts (i.e. Apple ID or Facebook.) Please contact our Support Team at [e-mail] if you would like to unlink your Fitbod account from a social account. 

Password Reset

Via the app

1. Go to the Log tab at (the bottom right)
2. Select the Settings icon (at the top right)
3. Scroll to the Change Password button (under the Account section)
4. Enter your Fitbod account email address 
5. Open the password reset email from us 
6. Follow the instructions in that email

Via the web browser

Please visit app.fitbod.me/reset-password to reset your password.

*** Important Note: If you encounter any issues as you reset your password, please contact our Support Team at [e-mail] for assistance. Please include your first and last name in the message, along with the email associated with your Fitbod account and the problem you are experiencing. 

Update Email Address

Via the web browser

1. Sign in to your account @ app.fitbod.me 
2. Select your email in the right corner
3. Select "Manage Subscription"
4. Scroll down to Your Account
5. Select Edit Email
6. Update and save your email address 

Check your inbox for an email from up and click the verification link to confirm your new email address. It's quick and easy!

***Important Notice: If you run into any issues updating your email address feel free to reach out to our Support Team at [e-mail] sure to include exactly what you'd like updated within the message. 

 

Update First/Last Name

Via the web browser

1. Sign into your account @ app.fitbod.me 
2. Select your email (top right corner)
3. Click Edit Profile
4. Input the name you would like to use
5. Save your changes

If you come across any issues during this process, please contact us at [e-mail] so our Support Team can assist you with the change. Make sure to include what you'd like updated exactly within the message.

Related Resources: Sign-In Methods