Table of Contents
For iOS
Please be sure to log into your account using the original method you signed in with - Apple ID or Facebook or email/password. To clarify, your subscription is tied to this method only. Logging in with a different login method will create a new account that is separate from your subscription.
If you are unsure of your original login method, please contact us for further assistance at support@fitbod.me and we will get you signed in! You can also use the Contact Support option from within the Fitbod settings menu.
For Android users
Please uninstall and reinstall the app. When you get to the home page, be sure to click on Log In at the bottom of the screen instead of the Get Started button. Please be sure to log into your account using the original method you signed in with - Facebook or email/password.
If you are still having trouble, please contact us for further assistance at support@fitbod.me and we will get you signed in!